FAQ

GENERAL QUESTIONS

• What is Twin Cities Fear Fest?
• Where are you located?
• Are you accessible?
• What is the age requirement?
• Can I go if I have asthma?
• Can I go if I am pregnant?

TICKETING

• How do I redeem my promo code or vouchers?
• How do I reschedule the date or time of my tickets?
• Do you offer refunds or exchanges?
• How can I cancel my tickets?
• Do I need to print my tickets?
• Do you accept credit cards?

THE DAY OF

• Where do I park?
• How long does the experience take to walk through?
• Is this event indoors?
• Will there be alcohol and food?
• Do you have strobe lights?

MISCELLANEOUS

• Are there group discounts?
• Who do I contact if I want to sponsor the event?
• Who do I contact if I have a press inquiry?